Contact us within 48 hours for the wrong product or design, damaged or defective items, items significantly different from what was ordered or shown, or a clear issue before use. Change-of-mind or personal-preference returns are not accepted; used, worn, or customer-damaged items are generally ineligible. A continuous unboxing video is strongly advised, but is not mandatory. Please contact us with your order number, name, product, reason, and clear photos and video where available. Do not return an item before we confirm. Replacements depend on availability; refunds are subject to eligibility and approval. Original delivery charges are generally non-refundable except for store error or damaged/defective delivery. Refund Policy
