Frequently Asked Questions

What is your return or exchange policy?

Contact us within 48 hours of receiving your order if you received the wrong product or design, an item is damaged or defective, it is significantly different from what was ordered or shown, or there is a clear issue before use. Change-of-mind or personal-preference returns or exchanges are not accepted. Used, worn, or customer-damaged items are generally ineligible. A continuous unboxing video is strongly advised, but is not mandatory. Please share your order number, name, product, reason, and clear photos and video where available. Do not send an item back before we confirm. Replacements depend on availability; refunds are subject to eligibility and approval. See our Refund Policy.

How can I contact House of NAR?

Call or WhatsApp us at +92 335 2702097, or email narstoreshop@gmail.com. For an order issue, include your order number, name, product, and reason for contacting us.

How should I care for my jewelry?

Avoid contact with perfume, cosmetics, chemicals, and excessive moisture. Handle gently and avoid rough handling. Normal wear, customer damage, and improper care are not considered manufacturing defects.

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Elegant Jewellery, Made to Complete Your Look


Discover House of NAR, your online jewellery shop for elegant zircon jewellery, timeless designs and beautiful pieces in multiple colours. Explore our curated jewellery collection and find a style that feels uniquely yours.

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